Tech support

A woman called the Cannon help desk with a problem with her printer. The tech asker her if she was "running it under Windows." The woman then responded, "NO, my desk is next to the door. But that's a good point... The man sitting in the cubicle next to me is under a window, and his is working just fine."
Overheard in a computer shop:
Customer: "I'd like a mouse pad, please."
Salesperson: "Certainly sir, we've got a large variety."
Customer: "But will they be compatible with my computer?"
I once received a fax with a note on the bottom to fax the document back to the sender when I was finished with it, because he needed to keep it.
Customer: "Can you copy the Internet for me onto this diskette?"
I work for a local ISP. Frequently we receive phone calls that go something like this:
Customer: "Hi... Is this the Internet?"
Some people pay for their online services with check made payable to "The Internet".
Customer: "So, that will get me connected to the Internet, right?"
Tech Support: "Yeah."
Customer: "And that's the latest version of the Internet, right?"
Tech Support: "Uhh... uh... uh...yeah."
Customer: "My computer crashed!"
Tech Support: "It crashed?"
Customer: "Yeah, it won't let me play my game..."
Tech Support: "All right then, hit Control-Alt-Delete to reboot it."
Customer: "No, it didn't crash - it crashed!"
Tech Support: "Huh?"
Customer: "I crashed my game. That's what I said before! I crashed the spaceship, and now it doesn't work."
Tech Support: "Click on 'File', then 'New Game'."
Customer: [pause] "Wow! How'd you learn how to do that?"

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Last updated May 3, 1999.
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